What is Statisfy and what does it do?
Statisy is a software to be used in customer care, it uses an algorythm which calculates customer-compensation automatically.
Increases brand engagement
So werden mehr Besucher den Inhalt deiner Landing Page, also deines Produktes oder deiner Dienstleistung richtig verstehen.
Decreases churn rate
So werden mehr Besucher den Inhalt deiner Landing Page, also deines Produktes oder deiner Dienstleistung richtig verstehen.
On a segmented,
data-driven way
So werden mehr Besucher den Inhalt deiner Landing Page, also deines Produktes oder deiner Dienstleistung richtig verstehen.
What is compensation?
Mistakes happen. Imagine you have a problem with a product or service.
You contact customer service and wait for a fair treatment.
Best case scenario: you get a restitution.
Compensation is more than restitution. At Statisfy we belive that all customers deserve fair compensation when they did not get the product or service as promised.
Common sense
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Freedom of choice
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Love
Try to keep Grind-content volume nearly same for every element, so it looks aesthetically good
What does Statisfy do?
Statisfy is a software you can connect to your CRM
When you recevie a complaint, your customer service adds this complaint and its deatails to Statisfy
Statisfy calculates two fair and ethical compensation choices and communicates it to your customer
Your customer chooses and option and is hopefully happy with the compensations they recevied
Statisfy collects feedback, evaluates the transaction
How does Statisfy do the calculations?
Straightforward and visible call-to-action significantly increases your conversion rate
How do we know what is good compensation?
We define good compensation based on three layers of our knowledge base:
1st: Common sense & research
We build around common sense
2nd: Specific research
we continously research compensation: both in and indutrsy-specifically
3rd: Learning algorythm
The Statisfy algorythm is learning from direct and indirect feedback
From all of the above, the grid-specific knowledge of the algorythm grows and refines what we consider “good” compensation
Statisfy helps you keep being fair and square.
With Statisfy HC your jouney will look like this:
Onboarding:
understanding your services, processes and your customers
Operation:
defining your compensation algorithm - beyond the principle of comparison (relative compensation)
processing your compensation history and results
start doing the compensation and follow up on a segmented, data-driven way
defining compensation goals and KPIs
let it learn and become more efficient
Versions
to fit your needs in compensation
Statisfy Pro
- Online onboarding process - you can register your business in minutes.
- We will guide you through the process to completely understand your business, your services, products and customers.
- Connect your IT system via our API (or use the web based tool) to receive the best compensation tips real time and use it in the regular user journey.
What is included?
- 250 free transactions / month are included
- Extra transactions come at a fee of ....
- Web-based tool at statisfy.ai
- Desktop and mobile app
- IT integration
- Quarterly reports
Statisfy HC
- Like in an haute couture saloon we personalize our service: Statisfy team examines your business, your products, services, customers, your compensation processes and the problem handler journey.
- We make a research to fully understand your customers in deep details and we build up a database that will complete our big data.
- We hold your hand on making your compensation process Hard Core (the best one) with consulting.
- Of course you will receive an API access to Statisfy’s real time compensation engine and we support you during the IT integration as well.
What is included?
- Fully personalized service
- Onboarding research
- 1000 free transactions / month included
- Extra transactions come at a fee of...
- Web based tool at statisfy.ai
- Desktop and mobile app
- IT integration
- Monthly reports
- Management dashboard
Our team
We beleive in a world where.....
Gábor Lévai
founder
Gábor is a FinTech pioneer (founder of Metapay), digitalization expert and a customer experience enthusiast.
He is managing Statisfy and also responsible for the service strategy.
Zsigmond Máriás
co–founder
Zsigmond is an IT master (founder of Loginet), expert of e- and m-commerce systems with a deep IT and development understanding with management experience.
He is responsible for managing all the IT related questions.
Réka Vidra
co-founder
Réka is a UX / service design angel with artistic background. She has been involved in the creation of several digital services from small businesses to large corporates.
Réka is responsible for the UX, UI and SD tasks of Statisfy.
Let’s work together towards more satisfied, happier customers!
Please, leave us your contact, we will get back to you shortly.
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